How do I purchase a product online?
Simply click the ‘Enquire’ button under your selected product/s and you will be directed to our contact page.
Please note in your enquiry form which piece/s you would like to purchase and one of our professional sale executives will promptly be in touch with you to complete your purchase.
Where do your products originate from?
The majority of our product collections are sourced in person and hand-picked by our team from Europe, and most frequently; Italy and France. We source rare, collectables and antiquities from all over the world such as China and Egypt, (rare Chinese Hu’s & antique Egyptian Ushabti's).
We have also found some truly exquisite European antiques and collectables locally throughout Australia, thanks to Australia’s vast European migrant history.
Do you ship overseas?
Yes! We ship throughout Australia and worldwide. We utilise the services of a number of well regarded expert carriers to ensure your precious purchases arrive safely as expected to your destination.
How many days does it take for a product to arrive to me?
Throughout our local area (Perth, Western Australia), we can organise delivery for you within 24 hours notice, in many instances we can also provide same day delivery.
In Australia, we have a 2 day handling time to professionally pack your item/s and a 5-7 day estimated shipping time to your destination. Items of great fragility or intricacy may require extended handling and postage times.
Generally standard international shipping is estimated to arrive to your destination in around 2 weeks, with a 2 day handling time to pack your item/s.
In some remote destinations your item/s will take extra time to arrive, however we will provide you with an accurate estimated shipping arrival time before you complete your purchase with us.
Can you ship delicate/fragile items?
Yes! We will ensure that even items of the most fragility will be packed and shipped to you with our utmost care.
Do you do have a lay-by payment option?
Yes! We offer flexible and customised lay-by payment options on all items over $1,000 AUD. We generally require a non-refundable 10% deposit to secure your purchase with us.
Please speak to one of our professional sales executives to enquire about our lay-by services.
Do you accept returns?
No. As we specialise in antiques & vintage items of considerable age, once a purchased item leaves our premises it cannot be exchanged or refunded due to its delicate nature and our inability to oversee how the items are handled post purchase, outside of our estate grounds.
Is your entire product range available to view on your website?
No. As we have an incredible amount of stock, both in transit from Europe/Australia to the Gallery or held in our Australian storage facilities, not all items are available to view online. Logistically this is difficult for us to do. However, if you are looking for a particular piece that is not found on our website, please contact us and we will let you know if we have any suitable pieces in our storage or in transit.
Are we able to preview and hold New Arrival stock before it arrives in the gallery?
Yes! International and local shipments are regularly posted and updated in our New Arrivals slide page on our website. Simply click which piece/s you are interested in, and you will be referred to our contact us page, where you can leave us your enquiry to ‘hold’ the piece/s for you to view upon arrival. There is no obligation to purchase a new arrival after your viewing. ‘Holding’ the piece/s simply allows you first preference to purchase upon its arrival to the gallery.