F.A.Q.

How do I purchase a product online?

Simply click the 'Add to Cart' button under your selected product/s and you will be directed to your shopping cart. Once you have finished shopping online, you will be taken to our 'Checkout' page where you can review your order and shipping information. 

You also have the option to click the 'Enquire Now' button, which will take you to a contact form. Once you have completed this form, one of our team specialists will promptly respond to your enquiry within 24 hours.

Where do your products originate from?

Prior to Covid-19, the majority of our product collections were sourced in person and hand-picked by our team from Europe, and most frequently; France and Italy.

We now source collectables, antiques and furniture from all over the world and have sourced a lot of exquisite European antiques and collectables locally throughout Australia, thanks to Australia’s vast European migrant history.  

Our custom designer furniture is hand-crafted by our merchants overseas, and depending on the clients design, has an approximate 8 week manufacturing time by our stone masons, wood craftsman, iron artisans and professional artists. 

Do you ship overseas?

Yes!

We ship throughout Australia and worldwide. We utilise the services of a number of well regarded expert carriers to ensure your precious purchases arrive safely as expected to your destination.

How many days does it take for a product to arrive to me?

Throughout our local area (Perth, Western Australia), we can organise delivery for you within 24 hours notice, in some instances we can also provide same day delivery.

In Australia, we have a 4 business day handling time to professionally pack your item/s and a 5-7 business day estimated shipping time to your destination. Items of great fragility or intricacy may require extended handling and postage times. 

Generally standard international shipping is estimated to arrive to your destination in around 2-4 weeks, with a 4 business day handling time to professionally pack your item/s.

In some remote destinations your item/s will take extra time to arrive, however we will provide you with an accurate estimated shipping arrival time before you complete your purchase with us.

Can you ship delicate/fragile items?

Yes!

We will ensure that even items of the most fragility will be packed and shipped to you with our utmost care.

Do you do have a lay-by payment option?

Yes!

We offer flexible and customised lay-by payment options on all items over $1,000 AUD. We generally require a non-refundable 10% deposit to secure your purchase with us.

Please speak to one of our team specialists to find a payment solution that suits you. 

Do you accept returns?

No.

As we specialise in antiquities and antique items of considerable age and designer furniture and decor, once a purchased item leaves our premises it cannot be exchanged or refunded due to its delicate nature and our inability to oversee how the items are handled post purchase, outside of our headquarters. 

Is your entire product range available to view on your website?

No.

As we have an incredible amount of stock, both in transit from Europe/Asia/Australia to the Gallery headquarters in Perth, not all items are available to view online. Logistically this is difficult for us to do.

However, if you are looking for a particular piece that is not found on our website, please fill our an Enquiry Form and we will let you know if we have any suitable pieces in our storage/ in-transit or if we can source a piece for you.  

Are we able to preview and hold New Arrival stock before it arrives on the Gallery website for sale?  

Yes!

International and local shipments are regularly posted and updated in our social media account; Instagram. 

Simply DM us or send us a photo of which item/s you would like to reserve and we will promptly contact you when it arrives to our headquarters for you to view.  

There is no obligation to purchase a New Arrival after your viewing. ‘Reserving’ the piece/s simply allows you first preference to purchase upon its arrival to Galeries Talitha Marco.    

Can we visit your Gallery Headquarters? 

Yes, currently only by appointment, in our Warehouse/Gallery Headquarters. 

We moved from our previous Gallery Estate in Claremont, Perth in 2020. The impact of Covid-19, restricted the importation of European stock at the time and we experienced issues about growing the business with the changing landscape of Stirling Hwy. Large scale residential apartment buildings were approved to be built next door to our Estate overshadowing the business, and limiting parking, traffic flow and the option to obtain our desired cafe license (an addition we rallied for, for multiple years). These factors and others, would of completely stagnated our adored family company, so a move was imminent in order to grow and expand. 

We are still currently looking for a physical gallery retail site for Galeries Talitha Marco, that allows movement for spacial growth and a cafe license, so clients can enjoy the odd aperitif with their loved ones after a stroll through our Gallery.

As we have now given clients the opportunity to purchase items online for the first time in our 10 year history, we are able to maintain a more consistent log of stockists and product sourcing.  

In the meantime, if you have any enquiries at all, kindly fill out an Enquiry Form and we will promptly respond.

Thank-You, Galeries Talitha Marco Team.